How do I subscribe?
You can subscribe in one of 3 ways; online, by telephone on 0344 892 7204 and by post by filling in a subscription form which can be found in issue 1 of the collection.
What payment methods are available?
Direct Debit, Visa, Mastercard or via invoice.
Have you received my subscription request - I have not had confirmation?
If you have subscribed online, you will receive a confirmation email followed by your welcome letter, both will be sent within 24 hours of placing your order. If you do not receive this email, please contact our Customer Service Team since there may have been a problem receiving your order, or an error with the email address used on your order form. If you subscribe via post or phone, you will receive a confirmation welcome letter within seven days of us receiving your request to subscribe. This contains your order reference number and details of your subscription. If you haven't received a welcome letter after 10 days, then please contact our Customer Service Team. If you email the team, please include your name in the subject line.
When will I receive my superb free gifts?
Gifts are reserved for those starting their subscription with issues 1, 2, 3 or 4.
With your 1st delivery, you will receive your FREE issue and XXL Colouring Poster
With your 3rd delivery, you will receive your FREE Sliding Puzzle Ruler
With your 5th delivery, you will receive your FREE The Lion King Backpack
With your 7th delivery, you will receive your FREE Pongo & Pepper Figurine
Please note that in exceptional circumstances, dispatch deliveries may change.